Certified Operator

Manufacturing Training Seminars

Proven Training, Expert Instructors, Focused and Measurable Results

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J.H. Berk and Associates

Certified Operator Programs

Manufacturers frequently assign personnel to work centers without understanding if the assignee is capable of performing work at required quality levels. In many cases, manufacturers have not established specific job requirements. Certified Operator Programs offer a vehicle for defining job requirements, establishing workmanship standards, providing job-specific training, and testing operators to confirm adequate skill-levels.

We offer two approaches to Certified Operator Program implementation:

A 4-hour overview describing how to implement a Certified Operator Program.
Direct on-site support to establish a turn-key Certified Operator Program.

Certified Operator Program Implementation Overview

This 4-hour training session outlines Certified Operator Program implementation steps. Quality assurance managers, production managers, senior operations managers, human resources managers, training managers, manufacturing engineers, and quality engineers should attend this training.

Certified Operator Program Implementation

Our approach involves working with client personnel to develop a Certified Operator Program procedure, digital-image-based workmanship standards, work-center-specific training, and work-center-specific training for one to three work centers. After that time, we continue to support client Certified Operator Program implementation for remaining work centers on an as-requested basis.

Certified Operator Program implementation is unique to each client. Please contact us for additional information.

*The above training can be customized to meet your requirements.* *Need a guest speaker for an important luncheon or dinner meeting? Please contact us.* *Any questions? Please call us at 909 204 9984 or contact us via e-mail.*
	An unending focus on cost reduction is what makes businesses survive and thrive in good times and bad. Our newest book, Cost Reduction and Optimization for Manufacturing and Industrial Companies, was published in January 2009 by Scrivener Publishing and Wiley. This is a hands-on, no baloney, rapid road map approach for any organization interested in identifying and acting on cost reduction opportunities. The book focuses on design, process, supplier, and overhead areas. In addition to providing roadmaps in each area, this book identifies the risks (and actions to control risk) for each recommendation. As an added feature, Excel templates for the quantitative assessment techniques included with this book can be downloaded here. (If you need help with this template, just give us a call at 909 204 9984.)
	One of our key training areas (and the one we built the business on) is failure analysis. We know what it's like when recurring failures add cost to the operation and you have to find the right fix quickly. We also know what it's like when a failure shuts the operation down or prevents clients from using your product. ASM International published our latest work, Systems Failure Analysis, in December 2009, and you can order a copy here. This is a great book based on actual experience in manufacturing environments, with a focus on finding and fixing root causes of complex systems failures. Our Failure Analysis and Root Cause Analysis training programs use the approaches and technologies described in Systems Failure Analysis because they work, as many satisfied clients will attest.
	Quality Management for the Technology Sector focuses on implementing quality management techniques with proven track records. This 1-day seminar focuses on quality measurement, root cause corrective action techniques (including FMEA, FTA, and SFA), defining customer expectations (including QFD), using statistical techniques (including SPC and DOE), supplier teaming, and the latest quality standards (including ISO 9001:2000). The program is based on Quality Management for the Technology Sector (Butterworth-Heinemann, 2002), our hands-on, practical guide to implementing effective quality management tools. I would highly recommend this book not just to quality assurance professionals, but to professionals in all disciplines. - John W. Gozza, Quality Assurance Manager, Composite Structures LLC
	Have a new management assignment, or know someone who recently was promoted into one? Check out our book that provides guidance for new managers, A Handbook for First Time Managers.

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